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We hire some of the best people in the industry, and grow our own too. From top notch account managers, project quotations specialists and engineering consultants, to experienced customer service representatives and counter sales associates, our people offer solutions through product applications, labor saving suggestions, or new product introductions.
Customer Service Starts with Training
Our product knowledge is unsurpassed: Summit sends associates through the National Association of Electrical Distributors’ three-tiered Electrical Products Education Course, known as EPEC. We have a higher percentage of EPEC Gold level graduates among our associates than any other electrical distributor in the nation.
We created Summit University, our own 1,000-course education portal, and associates are encouraged to participate in manufacturers' product training opportunities that are offered online, at Summit locations, and at manufacturers' sites.
Empowered to Serve
We provide our associates with the tools and resources to do their job. But hiring the best and providing them with challenging educational programs is not enough. Most importantly, we give them the authority and responsibility to provide you with outstanding service each and every time. No excuses. No exceptions.