Summit pursues excellence in meeting the needs of our customers. We demonstrate that commitment with our registration to the international standard ISO 9001:2008 and our qualification to NQA-1 (nuclear quality assurance-1) standards. We’re also an approved distributor on the Master Approved Suppliers List for U.S. nuclear facilities.*
We continually monitor and improve our performance so we provide the highest levels of support with the greatest efficiency. By doing the right things, the right way, the first time, we can achieve our goal of creating loyal, profitable customers and suppliers.
Summit’s quality management system, The Summit Way, defines how we do business and ensures our ability to consistently deliver products and services that meet or exceed our customers’ requirements. We live by this commitment through documented procedures and with a team of some of the most-knowledgeable and best-trained professionals in the industry.
Summit was founded upon a set of core principles that continue to guide the company. The Summit Way – our way of doing business – encompasses management, performance, and assessment. It reflects how we approach customer service, manage our key processes, share results, and improve associate and company performance.
Our quality objectives set records in our industry in 1994 when we became the first electrical distributor in the United States to earn an umbrella ISO registration which certified all of Summit’s locations. Today, Summit remains committed to maintaining its quality procedures and programs to ensure we continue to deliver superior levels of service with outstanding results.
We are dedicated, as individuals and as a team to:
*Call 800-824-4400 for your specific NQA-1 project needs.