Quality Commitment
Quality Statement
The Summit Way: At Summit, we are committed to consistently doing the right things, the right way, the first time, through a process of continuous learning and improving, in order to achieve our goal of creating loyal, profitable customers and suppliers.
Summit was founded in 1977 upon a set of core principles
that continue to guide the company today.
The Summit Way - our way of doing business - encompasses
management, performance and assessment. It is about how we
approach customer service, how we manage our key processes,
how we share results and how we improve workforce and
company performance.
Quality Commitment
Summit's quality activities set records in our industry in 1994 when we became the first electrical distributor in the United States to earn an umbrella ISO registration. We maintained that registration for 13 years. Summit remains committed to maintaining its quality procedures and programs to ensure the continuation of consistently high levels of service and performance.
Quality assurance is under the supervision of corporate management. Each service center is mandated to continue to adhere to Summit's commitment to high standards of quality and consistency in our procedures and services.